Federal Way Custom Jewelers
1810 S 320th St, Suite B, Federal Way, WA 98003
$$
PRICE RANGE$$$
Smaller Store
STORE SIZEExtended Browse
Store Overview
Federal Way Custom Jewelers specializes in exquisite custom jewelry design, rare gemstones, and expert repairs. Customers praise the knowledgeable staff, particularly Sean and Brandon, who provide personalized service and gemstone education. The shop features unique estate pieces and loose stones for custom settings. Their expertise in transforming family heirlooms into modern treasures makes this a destination for those seeking quality craftsmanship and ethical sourcing.
STORE SIZE
Small Shop
PRICE RANGE
$$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Extended Browse
What Makes This Store Special
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
9/10
Satisfaction Drivers
Staff expertise and education
82%
Quality craftsmanship
86%
Personal attention
92%
What Customers Love
Knowledgeable staff
Custom design expertise
Ethical/trustworthy business
Areas for Improvement
One mention of dog allergen
Occasional customer service complaint
Overall Customer Sentiment:
Overwhelmingly positive with customers expressing gratitude, trust, and emotional connection to their jewelry experience
Contact Information
Store Hours
Open until 6:00 PM
Tuesday
10:00 AM - 6:00 PM