Nelson Coleman Jewelers

307 E Joppa Rd, Towson, MD 21286
Store Overview

Nelson Coleman Jewelers is a family-owned jewelry store offering fine jewelry, custom designs, and expert repairs. Customers praise their knowledgeable staff, particularly for engagement rings and estate jewelry pieces. The personalized service extends to custom designs where family heirlooms can be transformed into new treasures. Most visits are focused on specific purchases or consultations rather than casual browsing.

STORE SIZE
Small Shop
PRICE RANGE
$$$
STORE FORMAT
Single Owner Shop
TYPICAL VISIT
Quick Stop
What Makes This Store Special
Jewelry
Custom Jewelry
Jewelry Repair
Store Features
Multiple Floors
Multi-Vendor
Auctions
Delivery Service
Shipping Available
Historic Building
Customer Insights
8/10
Satisfaction Drivers
Personal attention from staff
72%
Quality of jewelry
76%
Multi-generational family business reputation
82%
What Customers Love
Excellent customer service
Quality craftsmanship
Custom design capabilities
Areas for Improvement
Communication issues with repairs
Occasional pricing concerns
Overall Customer Sentiment:
Loyal and appreciative, with many customers expressing deep trust in the family business
Contact Information
ADDRESS
307 E Joppa Rd, Towson, MD 21286
Store Hours
Open until 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Store Location